Messaging & SMS Terms

These Messaging & SMS Terms ("SMS Terms") govern the text (SMS/MMS) messages sent by BEPO SERVICES, LLC ("BEPO," "we," "us") and its products — including SettleWell, Family Vault, Daily Mission, and Bastrop Laundry Pro (each, a "Product"). They supplement each Product's own terms and our umbrella Privacy Policy.

1. Overview

BEPO uses text messaging to send transactional, account-related notifications for its Products — for example, order or service updates, security and account alerts, and reminders you have asked to receive. We do not run marketing or promotional text campaigns. By providing your mobile number to a BEPO Product and agreeing to receive texts, you accept these SMS Terms.

2. Who sends these messages

All BEPO text messages are sent by BEPO SERVICES, LLC through a single, shared, carrier-registered toll-free number:

• Sending number: +1 (877) 619-7467 (toll-free)
• Sender of record: BEPO SERVICES, LLC
• Delivery provider: Brevo (Sendinblue), acting as our messaging service provider

Because one number serves the whole BEPO family, every message is prefixed with the Product name so you always know which service is texting you — for example, "Family Vault: …" or "Bastrop Laundry Pro: …".

3. Your consent

You receive texts from a BEPO Product only after you provide your mobile number to that Product and consent to messaging — for example, when you create an account, place or manage a service order, or enable notifications. Consent to receive texts is not a condition of purchasing any good or service. Your consent applies to the specific Product for which you provided it; you can opt out at any time (see below).

4. Message types & frequency

Messages are transactional and event-driven — meaning they are triggered by activity in your account or service, not sent on a fixed marketing schedule. Depending on the Product, they may include:

• Order, service, or status updates (e.g., "ready for pickup," "out for delivery")
• Account, sign-in, or security alerts
• Reminders and confirmations you have requested

Message frequency varies and depends on how you use each Product.

5. Costs

Message and data rates may apply, according to the plan and terms you have with your mobile carrier. BEPO does not charge you for the text messages themselves.

6. Opt out — reply STOP

You can cancel text messages from any BEPO Product at any time by replying STOP to a message from that Product. After you send STOP, you will receive one final confirmation message, and we will stop sending you texts for that Product. To opt back in, reply START, or re-enable notifications inside the Product.

7. Help — reply HELP

For help, reply HELP to any BEPO message, or email info@beposervices.com. Replying HELP returns instructions and our contact information.

8. Carriers & delivery

Supported carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your mobile carrier and is not guaranteed. Carrier names are trademarks of their respective owners.

9. Privacy — we do not sell your number

We treat your mobile number and messaging activity as described in our Privacy Policy. We do not sell, rent, or share your mobile opt-in information or phone number with third parties or affiliates for their marketing purposes. Your number is shared only with our messaging provider (Brevo) and mobile carriers strictly to deliver the messages you have signed up for.

10. Changes to these terms

We may update these SMS Terms from time to time. Material changes will be posted here with a new "Last updated" date. Your continued use of a BEPO Product's messaging after changes take effect constitutes acceptance of the updated terms.

11. Contact us

Questions about these SMS Terms? Email info@beposervices.com or write to BEPO SERVICES, LLC, United States. See also our Privacy Policy.